Returns & Exchanges

At J. Junaid Jamshed US, we strive to ensure your complete satisfaction with our premium apparel and fragrances. If you are not entirely pleased with your purchase, you may return or exchange eligible items within 14 days of delivery provided they are in original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all labels, accessories, and promotional materials are included to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label or use a trackable courier service to send your package to our designated US processing center.

• 4.
  Inspection and Refund

  Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 7-10 business days to your original payment method.